
Hello there. I'm so glad you came across this page!
I'm Anna, an Experience Designer and Engagement Strategist.
When I say "Experience Designer," I mean that I design the emotional journey your audience experiences when interacting with you unlocking the desired human behaviour.
With over 10 years' experience in customer-facing roles in Marketing, Sales, CX, BD, Event Production across corporates and startups, I've encountered the same pattern - out of necessity companies give operations and business constraints a driver seat and that's how processes outshine people, noise silences meaning, and being efficient becomes more important than being human. No more!
Over the years, I've seen it again and again: brands invest heavily in events, campaigns, and activations that look great but don't meaningfully shift loyalty, behavior, or revenue.
That's what led me to found AZXD (AZ Experience Design) — sitting between your strategic vision and execution, turning customer experiences into loyalty, sales, and word-of-mouth, not just cool photos.
1. Emotion + Strategy + Operations in one brain
I combine CX strategy, sales psychology, and event production experience — mastering both business KPIs and in-the-room reality.
Your emotional vision, commercial goals, and logistics align from day one.
2. Experience Methodology
I don't make things 'nice and expensive.' I design a structured emotional blueprint that becomes the backbone for decisions—so every idea is judged against one clear emotional journey, not vague 'wow factor.
3. Cost-conscious by design
I design experiences where each moment has a defined emotional and strategic purpose — within your budget.
We cut what doesn't serve loyalty or sales and double down on what does.
Clarity and confidence in the success of your brand experiences—because they're built on an emotionally and strategically intelligent spine that aligns stakeholders, protects your budget from random WOW, and removes guesswork.
Ready to turn your brand experiences into business results and lasting loyalty? Let's connect.
Your brand has untapped moments waiting to be discovered. Let's find them together in a free consultation — no obligations, just possibilities.
No Commitment Expected Afterwards.
© 2025 AZ Experience Design
owned by Anna Zhikhareva
Berlin, Germany